Manuel Pérez

The agent initiated the call, identifying as Maroñas Online's automatic assistant and stating the call is recorded, then requested the user's account number. The user provided "****". The agent successfully used a tool to identify the user by this account number, confirming the user's name as "Manuel" and noting that a PIN is required.

1. Agente+00:00

   Hola, Maroñas Online. Soy el asistente automático y la llamada se graba. ¿Me decís tu número de cuenta?

2. Cliente+00:06

   Sí, ****. Hola. Se me murió a mí. Hoooola, hoooola.

3. Agente+00:40

   ...

Esta llamada no generó boletos.